Transportation Policy

Delivery method

Logistics partners: SF Express (excluding remote areas), Da Rong Express

Convenience stores: 7-Eleven, FamilyMart, Hi-Life (convenience stores on the main island and outlying islands of Taiwan)

Delivery days/area: Door-to-door delivery days: 2-3 business days

Applicable region/Taiwan Island

Convenience store pickup and delivery days: 3-5 business days

Applicable region/Taiwanese black cats

(Outlying islands) Delivery time: 3-5 business days

Applicable Regions/Shipping Information for Outlying Islands of Taiwan: After placing your order (excluding the day of order), it will be shipped out in approximately 1-2 business days, excluding public holidays. Delivery hours are Monday to Friday, 09:00-18:00. There is no delivery service on Sundays. Shipping may be delayed due to high order volume during holidays or unforeseen natural disasters. If you choose [Home Delivery]:

Actual delivery status will depend on the route arranged by the delivery driver. If you choose [Convenience Store]: Please pay attention to the arrival SMS and pick up the goods within 7 days of arrival. Please do not fail to pick up the goods without a valid reason; any resulting shipping costs will be borne by the customer.